Terms & Policies

 

WHOLESALE POLICIES

Standard Wax stockists are not permitted to sell Standard Wax products through any online outlet (with the exception of your own shop website). This includes amazon.com, eBay, and any other online marketplaces. Wholesale accounts are not permitted to sell on amazon.com. We have an exclusive distribution agreement that grants rights for the United States, Mexico and Canada.

Any alterations and/or obstructions to product labels or branding material are strictly prohibited.

Pricing, shipping information, and specials on standardwax.com do not apply to wholesale orders.

Items sold in case packs must be ordered in their case pack quantities. Cases may not be split.

Stockists are required to check invoices right away to make sure the shipping address and order details are correct. Please notify us of any changes before paying for your order.

Accepted payment methods for wholesale orders include Visa, Mastercard, American Express, and check. All payments must clear before shipment is released, unless payment terms are arranged. 

The opening order minimum is $300, and the reorder minimum is $150. Note: to qualify for the reorder minimum, stockists must place regular orders (at least two times per year).

Shipping:

Orders will be shipped via FedEx, UPS and USPS. All wholesale orders are subject to shipping charges following review and processing. Shipping costs will be added to all invoices. 

The customer is responsible for all merchandise shipping and handling expenses, which may include customs clearance. import fees. and local taxes.

The customer must notify Standard Wax of any claimed shipping error or product damage within 10 business days of receiving merchandise. Please be sure to provide photos of any damage for verification, and save all packaging cartons and materials for shipping claims.

 

RETURN POLICY

Returns aren't allowed, unless an item arrives damaged. If you receive damaged goods, please let us know within 10 business days of receipt and we'll make it right in a snap.

Current stock items may be exchanged provided they are in unopened and resellable condition. If you choose to make an exchange, you'll be responsible for shipping the items back to our warehouse in Tempe, AZ and packing them to be sure they arrive safely. To make an exchange, please email lauren@standardwax.com

 


Standard Wax has the right to update these terms at any time.

Placing a wholesale order confirms your understanding of the above.